Share your feedback

We can all learn from good feedback. If you're happy with your Hunter Water experience or have a suggestion on how we can improve, we'd love to hear from you.

Complete this form if you would like to:

Give us a compliment
Lodge a complaint
Provide general feedback
Make a suggestion

COVID-19 support for our vulnerable customers

We recognise that this is a very challenging time for both people and businesses alike. For those experiencing financial difficulties, we can extend your account to give you more time to pay, there's interest free payment relief available and flexible payment options.

We're here to support you.

COVID-19 payment support

We can all learn from good feedback. If you're happy with your Hunter Water experience or have a suggestion on how we can improve, we'd love to hear from you.

Complete this form if you would like to:

Give us a compliment
Lodge a complaint
Provide general feedback
Make a suggestion

Your contact details

First name

Last name

Phone

Tell us about your experience

I would like to

Does your feedback relate to a property or Hunter Water account?

Yes

Property details

Address

Suburb

Postcode

State

Account Number Optional

Tell us the details

What is your desired outcome?

Upload a document or photo Optional

Would you like us to contact you to discuss further?

Yes, by phone

Yes, by email

Statement

I declare that the information I have provided in this form is true and correct, to the best of my knowledge.

Any information you provide us in this form will not be used for any other purpose. View our Privacy Statement for more details.