Residential properties
Learn about who can apply, how you can qualify and the evidence you need to provide to us
Our Customer Centre at 36 Honeysuckle Drive, Newcastle will reopen Wednesday 21 May. Thank you for your patience.
Heavy rain is causing widespread wastewater system impacts. We are prioritising workload to respond. If you have internal wastewater surcharge, property damage, safety concerns, or similar urgent situation, please call Hunter Water on 1300 657 000. If not, please call 30 minutes after rain has stopped to report your issue.
The Low Impact Stormwater Charge is for customers who go above and beyond to manage the stormwater on their property to ensure any runoff has a low impact on our stormwater infrastructure.
In considering whether a property is low impact, both the building/s on the property and any surrounding land is assessed. Appropriate measures need to be in place for both areas because each component can have an impact on the quantity and quality of stormwater leaving the property.
Learn about who can apply, how you can qualify and the evidence you need to provide to us
Learn about who can apply, how you can qualify and the evidence you need to provide to us.
Learn about who can apply, how you can qualify and the evidence you need to provide to us.