Connecting and disconnecting
Learn more about our requirements and application process for connecting and disconnecting to our water and sewer systems.
Plumber's hub
If you are a plumber, this hub is here for you to better understand our plumbing requirements, fees and charges, and access application forms.
What are you here to do?
Water meters
Learn more about our requirements for the installation of water meters.
Backflow prevention
Learn more about our requirements for backflow prevention, including our installation and registration process.
Trade waste
Learn more about our requirements and application process for trade waste, including necessary compliance audits.
Hydraulic design assessment
Learn more about how we assess hydraulic designs.
Recycled water plumbing
We provide recycled water to a number of new growth areas within the Lower Hunter. Learn more about how to connect to a recycled water service.
Resources
A quick way to find resources relevant to you.
Additional information
Lodge a backflow test report online
If you are an accredited backflow compliance plumber, you can submit device certification using our online system.
Boundary traps and inspection shafts
We have specific requirements for connection to sewer which may require the installation of a boundary trap connection.
Dial Before You Dig Australia
Before undertaking any excavation works, it's important that you check for underground pipes and cable networks that could be in the area.
Sewer soffit requirements
There are minimum measurements between the soffit of the sewer main and the spill level of the overflow relief gully (ORG).