Water is fundamental to life. The sustainable management of our precious water resources underpins the well-being of our community, the health of our cherished natural environment and the prosperity of our region.
Our purpose is to enable the sustainable growth of the Lower Hunter region and the life our communities desire, with high quality, affordable services.
We are firmly committed to playing our part in the realisation of the United Nation’s Sustainable Development Goals (SDGs), and we’re proud to be part of an industry that has made a strong collaborative commitment to progress all 17 goals.
Climate change presents significant challenges to the way we manage our water and wastewater infrastructure. We need to be resilient to change and deliver solutions that can deal with future uncertainty so that we can continue to deliver safe and reliable water services to our communities.
A key initiative in our sustainability journey is to embrace a decarbonised future. To achieve action on climate change and maintain affordable services for our customers, we have set our carbon reduction target to be net zero by 2035.
We are committed to integrating sustainability principles into the way we plan and operate our business to meet the needs of our community while preserving the quality of life for future generations.
Our recycling and reuse programs aim to save our precious drinking water supplies and reduce the amount of waste entering our environment.
A quick way to find resources relevant for you.
View our strategy
Environmental Management Plan
Our environmental management commitment
Lower Hunter Water Security Plan
View our plan for the future
Catchment Management Plan
How we manage our catchments
Recycled Water Policy
View our policy
Understanding our current emissions
View our infographic
Climate change adaptation planning
View our infographic
We’re working with organisations to achieve positive outcomes for our customers and enable the sustainable growth and development of the Lower Hunter.
We’re helping to transform the Lower Hunter into a liveable community, where members feel safe and secure and benefit from supportive community features and services.
Our Reconciliation Action Plan is our to commitment to move to a place of equity, justice and partnership together.
Sustainable Wastewater Program
Our Sustainable Wastewater Program aims to set the long term direction for our wastewater system. Watch our video to learn more how we are planning for climate change and population growth.
Understanding what our community values will inform our decisions around supply (where we get water from) and demand (how we use the water we have) options, and guide how we respond to drought.