Our Sustainability Strategy is our commitment to future generations and will guide how we are creating a sustainable, resilient and prosperous future for all. This strategy is our plan to transition from an approach focused on reducing harm to one that creates a positive impact. We have set ourselves 2030 targets and long-term aspirational goals that requires major shift in the way we think, operate and invest. It will require all of us to be innovative and work together to make them a reality.

We are firmly committed to playing our part in the realisation of the United Nation’s Sustainable Development Goals (SDGs), and we’re proud to be part of an industry that has made a strong collaborative commitment to progress all 17 goals.

Climate change presents significant challenges to the way we manage our water and wastewater infrastructure. We need to be resilient to change and deliver solutions that can deal with future uncertainty so that we can continue to deliver safe and reliable water services to our communities.

A key initiative in our sustainability journey is to embrace a decarbonised future.  To achieve action on climate change and maintain affordable services for our customers, we have set our carbon reduction target to be net zero by 2035.

We are committed to integrating sustainability principles into the way we plan and operate our business to meet the needs of our community while preserving the quality of life for future generations.

Our recycling and reuse programs aim to save our precious drinking water supplies and reduce the amount of waste entering our environment.