Publications and reports

Annual Report

At the completion of each financial year we take the time to reflect on what we have done that year. Our Annual Report outlines Hunter Water's activities and performance, covering highlights from the year.

Customer Contract

Our 2017-2022 Customer Contract outlines your rights and obligations as a user of Hunter Water’s services (except unfiltered water) and sets out the minimum standards of customer service that you can expect

Lower Hunter Water Security Plan

We are planning now to ensure our region has a secure and adaptable water system, now and for future generations.

Our business

We provide drinking water, wastewater, and recycled water services to homes and businesses across the Lower Hunter.

IPART Pricing Proposals

Learn more about our expenditure programs and prices for the 2020-24 regulatory period.