Publications and reports

Annual Report

At the completion of each financial year we take the time to reflect on what we have done that year. Our Annual Report outlines Hunter Water's activities and performance, covering highlights from the year.

Customer Contract

Our 2017-2022 Customer Contract outlines your rights and obligations as a user of Hunter Water’s services (except unfiltered water) and sets out the minimum standards of customer service that you can expect

Our business

We are a State Owned Corporation (SOC) providing drinking water, wastewater, and recycled water services to a population approaching 600,000 people in homes and businesses across the Lower Hunter. Learn more about what we do as a business.