Hunter Water Hunter Water

Support for our customers

We're here to support our customers financially affected by these uncertain times.

Keep the pipes free!

Only flush the 3 p's, toilet paper, poo or pee! Wiping with anything else? BAG it and BIN it!

New prices commenced 1 July

Our customers will benefit from lower bills over the next four years and increased investment in the region’s water and wastewater infrastructure.

Learn more
Water Storage Levels

Water Storage Levels

Total Storage


Level 1 water restrictions now apply

Water Levels are currently around 60%. Level 1 water restrictions now apply.

Learn more
  1. 1
  2. 2
  3. 3

Did you know?

Our treatment plants include robust processes to ensure that treated drinking water is of a very high quality and complies with the Australian Drinking Water Guidelines.

Respect the throne

Our pipes are having issues with your wipes, paper towels and tissues. Help keep the pipes free. Only flush toilet paper, poo or pee! Wiping ANYTHING else?

Bag it in the bin.

Learn more