Our household customers and community
Click below to learn more about how we're engaging with our household customers and community, how to get involved and what we've learned so far.
Shaping our water future - 2025-2030 Price Proposal
2025-2030 Price Proposal - Stage 1
WHO'S LISTENING?
Pricing team
Overview
We would like your help to shape our water and wastewater services to the end of the decade, so that we can make sure our services meet your needs and deliver community value.
During phase 1, we conducted a range of community engagement activities including a series of focus groups and community 'listening post' workshops. Learn more about what we're doing and how to get involved as a household or business customer by clicking on the links below.
What to expect
Our engagement will be carried out in phases so customers will see and hear from us at different times throughout the development of the submission.
We will provide you with multiple opportunities to have your say. At the end of each phase, we will post summaries of what we heard on this web page. At the start of the next phase we’ll tell you how we’re using the findings from the previous phase.
Have your say
Our business customers
Click below to learn more about how we're engaging with our business customers, how to get involved and what we've learned so far.