Hunter Water Hunter Water

Apply for a water restrictions exemption

Residential and business customers who are unable to comply with the Level 1 water restrictions are required to apply for an exemption using the following form. Exemption requests will be assessed on an individual basis.

Our large volumes of exemptions applications have resulted in extended processing times and you will receive a response from us within 10 working days. Until your exemption is granted our Community Water Officers will not be enforcing restriction breaches but we ask that you are mindful with your water use while you are waiting for your exemption to be processed.

We will contact you via email to let you know the outcome of your request. If approved, you will receive a confirmation email which will serve as your exemption approval.

Your contact details

Property and account details


Exemption activity

Your water saving measures commitment

Please list any water savings measures that you have put in place to help offset this use (tick those that apply to your business).


Any information you provide us in this form will not be used for any other purpose. View our Privacy Statement for more details.