Update or cancel a direct debit

Complete this form if you have a direct debit set up for your account and need to change your payment or bank details, or would like to cancel it.

Need to set up a direct debit?

You can make weekly, fortnightly or monthly payments directly from your bank account and pay the way you want to.

Set up now

Your contact details

First name

Last name

Phone

Date of birth

What is your relationship to this property?

Name of owner/s

Preferred contact method

Phone

Property and account details

Address

Suburb

Postcode

State

Account number Optional

Direct debit payment

What details would you like to update?

Payment details

Bank details

Cancel a direct debit

Payment details

Frequency of payment

Instalment frequency

Instalment amount

Bank details

BSB

Bank account number

Account name

Start Date

Cancellation date

Statement

I/we understand and acknowledge the following:

The amount payable, as shown on the account notice, will be debited on the due date of the account or the selected instalment dates. There must be sufficient funds in this account by the due date to permit the payment.
If sufficient funds are not available for payment, a dishonoured payment fee may be applied to my account
If there will be insufficient funds in the account on the due date, I am required to call Hunter Water on 1300 657 657 to arrange an alternative payment option.
If the due date for payment falls on a day which is not a business day, the account will be processed on the next business day thereafter.
My financial institution may, at its discretion, at any time by notice in writing, terminate this request as to future debits.
Deferment, alteration or cancellation of payments can be arranged by contacting us

I am the owner or authorised representative for the above noted accounts and/or properties and confirm that this request complies with the information and guidelines outlined in the Hunter Water Protection of Customer Information Policy

The information I have provided in this application is true, to the best of my knowledge.

I have read and agree to the statement above.

Any information you provide us in this form will not be used for any other purpose. View our Privacy Statement for more details.