Skip to Main Content
Hunter Water
Home and business
Home and business
Pay your bill
Update your details
Get a copy of a bill
Set up direct debit
Apply for pension rebate
Payment extension
Moving house?
Customer refunds
Service delivery rebates
Managing your account
Managing your account
Your bill explained
Your payment options
COVID-19 payment support
Pension rebate and concession
Buying, selling and moving
Residential pricing and fees
Business pricing and fees
Information for homes
Information for homes
How to save water
Water restrictions
Understanding your water usage
Checking for water leaks
Your water service
Water meters
Your sewer service
Information for businesses
Information for businesses
How to save water
Water restrictions
Managing trade waste
Standpipes and water cart tankers
Tankered waste
Building and developing
Building and developing
Building services & development applications
Plumbing applications
Get your plans stamped
Find accredited suppliers
Become accredited
Connect to our services
Dial before you dig
Drawings, plans and specifications
Builders and home owners
Builders and home owners
Building plan stamping
Building a new house or renovating
Adding a second dwelling
Building units and townhouses
Building over pipes and easements
Subdividing land
Developers
Developers
Section 50 certificate
Land development
Growth infrastructure
First time developers
Find an Accredited supplier
Developer Deeds
Complex works
Plumbers
Plumbers
Connecting and disconnecting
Water meters
Trade waste
Backflow prevention
Hydraulic design assessment
Recycled water plumbing
Plumber resource centre
Our water
Our water
Water Supply
Water Supply
Water storage levels
Current water outages
COVID-19 - Delivering safe services
Water restrictions
Report a water leak
Dams and catchments
Lower Hunter Water Plan
Water quality
Water quality
Protecting our water supply
What's in your water
Water quality testing
Water quality issues
Sustainability
Sustainability
Sustainable Development Goals
Climate change action
Sustainable energy
Environmental management
Recycling and reuse
Wastewater systems
Wastewater systems
Wastewater treatment works
Wastewater quality
Beach water quality
Stormwater
Stormwater
Our stormwater network
Illegal stormwater connections
Smoke testing program
EPA Monitoring
EPA Monitoring
Pollution monitoring results
Map of EPA licence plants
Community
Community
In the community
In the community
Join us at events
Community funding and partnerships
Major projects in your area
Drought support for farmers
Community engagement
Community engagement
Our approach to community engagement
Our community groups
Community projects and forums
Customer surveys
Schools
Schools
Where's Our Water?
Water Futures Challenge
Early Education Program
Catchment Care
Calculate your water use
Our history
Our history
Our history timeline
Heritage assets
The Res tours
About us
About us
Our business
Our business
What we do
Board of Directors
The Leadership Team
Your right to information
Information for suppliers
Careers
Careers
Current vacancies
Career pathways
Recruitment
Our people
Diversity and Inclusion
Our commitment to you
Our commitment to you
Vision and values
Our strategy
Sustainable Development Goals
Reconciliation Action Plan
Publications and reports
Publications and reports
Operating Licence
Customer Contract
Annual Report
Regulatory reports
IPART and pricing proposals
Customer information
Media releases
Newsroom
Contact Us
Report a leak
Search
Home and business
Managing your account
Your bill explained
Is your bill higher than normal?
Residential pricing, fees and charges
Business pricing, fees and charges
Customer refunds
Account payment refund
Stormwater Drainage Charge refund
Stormwater Drainage Charge refund application
Environmental Improvement Charge refund
Environmental Improvement Charge refund application
Customer service delivery rebates
Set up direct debit
Update your details
Authorised account representatives
Get a copy of your bill
Change of postal address for managing agents
Support and assistance
Payment plans and assistance
Request a payment extension
Pension rebate
Claim your pension rebate
What happens if I don't pay?
Concessions for medical conditions
Buying, selling and moving
Buying a property
Selling a property
Solicitors and conveyancing
Managing agents, landlords and tenants
Protection of customer information
Pay your bill
Information for homes
Understanding your water usage
Why your water usage may be higher?
Checking for water leaks
Undetected leaks
Leak Repair Assistance Program
Your water service
Understanding your water service
Your water meter
Accessing your water meter
Meter testing
Applying for separate metering
Separate metering application - strata and community title
Submit a meter reading
Love Water
The Love Water story
In the home
Saving water the bathroom
Four minute shower playlist
Top tips for your kitchen
Water-savvy laundries
Finding and fixing leaks
Our top picks for indoor plants
In the garden and outdoors
Top tips for your garden
Washing vehicles and boats
Establishing new lawns
Try our plant finder
Cleaning hard surfaces
Maintaining pools and spas
Understanding greywater
Rainwater tanks
Top tips to tune your tank
Uses for rainwater
Choosing and installing a rainwater tank
Take the Love Water quiz
Your sewer service
Sewer blockages
Stop sewer problems occurring
Check your Overflow Relief Gully (ORG)
Tree roots and sewers
Check your downpipes
Sewer service location plans
Information for businesses
Saving water in your business
Saving water at work
Hospitality
Landscaping and nurseries
Construction
Manufacturing
Primary industry
Working with major customers to save water
Managing trade waste
Information for trade waste customers affected by COVID-19
Tankered waste
Standpipes and water cart tankers
Submit a standpipe reading
Approved standpipe fill locations
Standpipe use location maps
Home
Home and business
Information for homes
Love Water
Take the Love Water quiz
Take the Love Water quiz
<p>Error loading content</p>
Was this information helpful?
Yes
No
