Have you changed your operating hours?
Let us know your new operating hours. If your property is tenanted, please provide your tenant's email address.
Information for trade waste customers affected by COVID-19
We recognise this is an unprecedented challenging time for our customers and community.
Our priority is to ensure the health, safety and wellbeing of our people and our community, while maintaining delivery of our essential services.
Is your business operation restricted or closed due to COVID-19?
Your current business status information helps us to assist you where possible. Let us know if you or your tenant's trade wastewater discharge has changed. If your business has closed, let us know the date of closure.
Have your business operations changed?
Let us know what changes have been made and the date this commenced.
Thirsty for more advice?
If you need more advice on trade waste water, deeds or compliance audits, get your questions answered by contacting our team.
Do you operate a food business with a grease trap?
If your business has closed due to COVID-19 it is important for your grease trap to be cleaned by an accredited contractor and refilled with clean water.
This will minimise potential pest and rodent issues, prevent onsite odour issues, maintain the integrity of the grease trap, and minimise future maintenance issues once operations are re-opened.