Have you changed your operating hours?
Let us know your new operating hours. If your property is tenanted, please provide your tenant's email address.
We recognise this is an unprecedented challenging time for our customers and community.
Our priority is to ensure the health, safety and wellbeing of our people and our community, while maintaining delivery of our essential services.
Your current business status information helps us to assist you where possible. Let us know if you or your tenant's trade wastewater discharge has changed. If your business has closed, let us know the date of closure.
Let us know your new operating hours. If your property is tenanted, please provide your tenant's email address.
Let us know what changes have been made and the date this commenced.
If you need more advice on trade waste water, deeds or compliance audits, get your questions answered by contacting our team.
If your business has closed due to COVID-19 it is important for your grease trap to be cleaned by an accredited contractor and refilled with clean water.
This will minimise potential pest and rodent issues, prevent onsite odour issues, maintain the integrity of the grease trap, and minimise future maintenance issues once operations are re-opened.