Customer appointment request
Complete this form to request an appointment for face to face support at our Newcastle Customer Centre. One of our friendly Hunter Water customer representatives will contact you shortly to confirm your appointment time.
We will endeavour to make contact with you via your preferred contact method within 48 hours. You can also contact 1300 657 657 to make an appointment.
If you are unable to provide valid contact information as part our customer face to face appointments, we will not be able to allow you entrance into our Customer Support Centre. Please note, appointments will be limited to 15 minutes in line with recommended COVID-19 safe practices.