We recognise that water is crucial to economic activity and
community life and we are providing support to our business customers during
Under Level 2 water restrictions, the restrictions for
businesses are the same as those that apply to homes, however for our business
customers there are additional expectations.
All businesses will be required to either develop or
implement a Water Efficiency Management Plan (WEMP). A WEMP is a plan that identifies water saving
initiatives within a business' operations and provides guidelines for their
Our water efficiency experts are already working with major
and large water users and have achieved significant water savings. For small-medium businesses a WEMP is a
simple online checklist to help identify opportunities to save water and
provide guidelines for carrying out water saving initiatives.
For more information on how to complete a WEMP, visit our WEMP checklist
The table below shows the responsibilities for the different level of water users.
Water Restriction Requirements - under Level 2 restrictions
What Do I Need to Do?
Major customers who use more than 50 million litres (ML) per year
For example: manufacturing and mining
|Ongoing implementation of WEMP
||Major customers will continue to work with Hunter Water to progress WEMP
Large customers who use more than 10 ML per year
For example: aged care facilities, shopping centres, food production
|Implement a WEMP now that Level 2 water restrictions have commence
||Hunter Water has contacted large customers and will continue to work with them to develop and implement a WEMP
Business customers who use less than 10ML per year
For example: nurseries, landscapers, market gardeners, commercial growers, offices, cafes
|You will be required to submit a WEMP during Level 2 water restrictions.
Identify how you can save water in your business - View our fact sheets
Submit a WEMP online
Exemptions for Business
While the majority of customers should be able to accommodate Level 1 water restrictions, we recognise that some businesses rely on outdoor water use for continuity of operations.
Water use for critical business activities may be exempt from restrictions.
Saving Water in Business Fact Sheets
Businesses who reduce water
usage find they do not only save money on usage charges, but also on wastewater
and energy costs.
The following fact sheets
will give you valuable water saving tips across your business.
Frequently Asked Questions