Privacy Statement

Personal Information

At Hunter Water, we intend to give you as much control as possible over your personal information. In general, you can visit hunterwater.com.au without telling us who you are or revealing any information about yourself.

There are times, however, when we may need information from you, such as your name and address. It is our intent to let you know before we collect information from you on the web site.

If you choose to give us personal information via the web site that we or our business partners may need to correspond with you, process an order or provide you with a plan, it is our intent to let you know how we will use such information.

If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes. We do keep track of the domains from which people visit us, the date and time of visits, the pages accessed and documents downloaded. We analyse this data for trends and statistics, in order to provide our customers with a better service. We then discard the data.

Business Relationships

The Hunter Water site contains links to other web sites. Hunter Water is not responsible for the privacy practices or the content of such web sites. It is the responsibility of the user to make his or her own decisions about the privacy practices and the content of these sites.

Feedback

Feedback to Hunter Water is always welcome. Please note that any information or material sent to Hunter Water will be deemed NOT to be confidential.

By sending Hunter Water any information or material, you grant Hunter Water an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit, and distribute those materials or information, and you also agree that Hunter Water is free to use any ideas, concepts, know-how or techniques that you send us for any purpose.

However, we will not release your name or otherwise publicise the fact that you submitted materials or other information to us unless:

  • we ask your permission to use your name; or
  • we first notify you that the materials or other information you submit to a particular part of this site will be published or otherwise used with your name on it; or
  • we are required to do so by law.

Feedback Terms and Conditions

Hunter Water does not want to receive confidential or proprietary information from you through our web site. Please note that any information or material sent to Hunter Water will be deemed NOT to be confidential.

By sending Hunter Water any information or material, you grant Hunter Water an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit, and distribute those materials or information, and you also agree that Hunter Water is free to use any ideas, concepts, know-how or techniques that you send us for any purpose. However, we will not release your name or otherwise publicise the fact that you submitted materials or other information to us unless:

  • we ask your permission to use your name; or
  • we first notify you that the materials or other information you submit to a particular part of this site will be published or otherwise used with your name on it; or
  • we are required to do so by law.