Standpipes

Standpipes are portable hydrants designed to be connected to a fire hydrant in a water main to gain access to bulk water.

All standpipes used in our area of operations must be metered and hired from us. There are currently three sizes of metered standpipes:

  • 20mm 
  • 32mm low flow
  • 32mm high flow
  • 50mm

To Obtain a Licence to Use a Standpipe

Step 1

Download the application form. Read our standpipe hire terms and conditions before completing the application form. A credit check will be preformed as part of the approval process to hire a metered standpipe.

Step 2

Submit the completed application and send to:

Standpipe Coordinator
Hunter Water Corporation
PO Box 5171
HRMC 2310

Payment of Standpipe Application Fee (see item 33) is required to be paid when lodging your application.

If you have a water carrying vehicle, the Water Storage Tank Inspection Fee (see item 16) is also required at the time of application. 

Step 3 - What happens after the application is approved?

Once the application has been approved you will be contacted and requested to pay a Standpipe Hire Security Bond (see item 34). This must be paid prior to the standpipe being issued.  Once this has been paid the standpipe can be issued. A letter will be sent to you providing details were to collect the standpipe.

Note: Identification will be required when you collect the standpipe (a driver's licence is perferable).

If you would like more information contact us.

  • Frequently Asked Questions

    • How long will my standpipe application take to process?

      Answer

      Applications that require water carrying vehicles to be inspected may take up to 21 days for processing. All other applications take approximately seven to 14 days. Please this period of time into consideration when lodging your application.
    • What conditions apply to standpipe hire?

      Answer

      To hire a metered standpipe the applicant must complete an Application for Portable Metered Standpipe and a Credit Check Application providing full details of the person/company’s property and postal address.

      A credit check will be performed prior to the approval to hire a metered standpipe.

      50mm standpipe

      • Can only be used in conjunction with filling water carrying vehicles.
      • Water carrying vehicles must pass inspection prior to standpipe issue.
      • Can only be used at approved designated hydrants.

      There are no exceptions to the above.

      32mm and 20mm standpipes

      No restriction where they can be used; although areas to be avoided include:

      • dead end mains
      • cul de sacs
      • where pressure could be affected resulting in low pressure to customers.
    • How do I report standpipe meter readings?

      Answer

      Monthly meter readings must be reported using one of the contact methods below:

      • Telephone: 1300 657 657 (during business hours)
      • Email us
      • Present the standpipe at our contractor's depot:
                  Fieldforce Services Pty Ltd
                  Unit 4/15 Kam Close, Morisset 2264
                  Rear of 68 Nelson St, Wallsend 2287
    • How often does the standpipe need to be inspected?

      Answer

      Standpipes are to be inspected four monthly by Hunter Water's contractor Fieldforce or 12 monthly if you provide monthly photographs of the standpipe along with the meter reading.

      Water carrying vehicles are to be inspected 12 monthly.

    • What happens if I do not supply a reading or have my standpipe inspected?

      Answer

      A breach notice may be issued together with a fine or licence termination. See our Standpipe Terms and Conditions (Part 2 - Supply and Part 3 - Termination).

    • What safety requirements need to be considered when using a standpipe?

      Answer

      When standpipes are being used:

      • appropriate barriers and hazard signage
      • hydrants located in the middle of the road are not to be used
      • the hydrant must be a short distance from where it is being used (no further than one average house block away).

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