Tap Rewashering Service

A free tap re-washering service is available to provide assistance to customers who are eligible to receive the Pension Rebate on their Hunter Water account.  This service is also offered to customers who may not be entitled to the Pension Rebate but who are experiencing serious financial hardship and are participating in the Payment Assistance Scheme.

The service is limited to "standard" tap fittings which are installed above stainless steel basins such as laundry and kitchen sink as well as taps fitted external of the house such as meter taps and yard taps. 
  
The rewashering service does not apply to the following non-standard fittings:
  
  Toilet Cisterns
  Tap washers over porcelain basins
  Hot water systems
  Flick-mix taps

If you are a customer who is currently entitled to the Pension Rebate or you are using the Payment Assistance Scheme to help with your financial situation, please talk to us about any leaking taps at your property that meet the above criteria.

Our staff will be happy to register your details and we will arrange for the leaking taps to be rewashered within a few weeks.