Support for Pensioners
If you currently hold either a Pensioner Concession or a Department of Veteran Affairs Gold Card, you may be entitlted to the following support offered by Hunter Water:
A Pension rebate is a reduction in the cost of water, sewer and drainage services for eligible Pensioners. Where applicable, the Environmental Improvement Charge (EIC) is also waived.
Hunter Water Customers can apply for a Pension rebate either by telephone or in person, but they must meet Hunter Water's criteria for a rebate and provide all supporting documentation and information in order to be granted the rebate.
A free tap re-washering service for some internal fittings is available to provide assistance to customers who are eligible for the pension rebate or who have been identified as experiencing serious financial hardship.
For more information on either of these services or the eligibility for these services please select the appropriate links above.