Your Account

We can provide you with a range of information about your water account. For example:

• Are you a new Dungog Shire Customer? Click Here
• How to pay your account – what payment methods are available
• What your account looks like 
• Find out what you can do if you need help to pay your account 
• Information about our code of debt and disconnection
• What to do if you are moving house
• General information for Tenants

If you would like to change your account's postal address, or make a complaint, please contact us by:

• email enquiries@hunterwater.com.au or
• phone - Customer Services line on 1300 657 657 between 8am – 5pm Monday to Friday.