Welcome to the Hunter Water Website

Residential water & sewer

Residential customers receive a bill from Hunter Water three times a year. Water and sewer charges for customers consist of a fixed service charge and a usage charge.


Water Charges
Water charges for residential customers are made up of:

  • A small fixed water service charge for operating the water system – the size of the meter / water service determines the charge. The vast majority of residential properties have a standard 20mm water meter.
  • A water usage charge is applied to the volume of water used by an individual customer.  Usage charges are measured in Kilolitres (Kl).

 Water Charges (Excluding Dungog Shire)    
 Water service charge for a standard 20mm water meter  $41.15  per annum
 Water usage charge <1,000kL  $1.71  per kL water used
 Water Charges (Dungog Shire)    
 Water service charge for a standard 20mm water meter  $107.21  per annum
 Water usage charge <1,000kL  $1.71  per kL water used

Please click here for a complete list of meter sizes and charges.

Sewer Charges
Sewer charges for residential customers are made up of:

  • A fixed sewer service charge that covers most of the costs of operating the sewer system.  
  • An Environmental Improvement Charge, which contributes to the cost of providing sewerage to established but unsewered areas in the Lower Hunter.
  • A Clarence Town Sewer Charge which contributes to the provision of a sewerage service connection for Clarence Town properties only.

 Sewer service charge for a stand-alone dwelling with 20mm water meter  $489.36  per annum
 Sewer service charge minimum per flat or unit  $320.12  per annum
 Environmental Improvement Charge  $33.86  per annum
 Clarence Town Sewer Charge (Clarence Town properties only)  $109.47  per annum

For a complete list of current prices see our Customer Charges Guide.