Welcome to the Hunter Water Website

Our Prices

Hunter Water’s overall pricing structure is determined by the Independent Pricing and Regulatory Tribunal (IPART). IPART is an independent NSW government agency that sets prices for a range of government services including water, public transport and aspects of gas and electricity charges.

IPART carries out periodic reviews of Metropolitan Water Agency prices. In the lead-up to each pricing determination, IPART seeks input from interested persons in the form of written submissions and holds a public hearing to discuss any of the matters raised. Further details of this process can be obtained at IPART.

The current pricing determination sets the maximum prices for water, sewer, stormwater drainage and miscellaneous services from 1 October 2005 to 30 June 2009. Prices for recycled water are set consistent with IPART determined pricing principles. New prices apply from 1 July each year and will be advertised in The Newcastle Herald prior to their implementation.

A residential customer bill can be made up of the following types of charges:

Some customers may also be charged up-front for Miscellaneous Services.

Find out about pensioner rebates or read more about how we can assist you if you are experiencing financial difficulties.