Contact Us
You can contact Hunter Water through the following methods:
Customer Services Line – Telephone 1300 657 657
- This line is available from Monday to Friday from 8am to 5pm (excluding public holidays)
- If you have any billing enquiries, general enquiries, etc
Service Fault / Emergency Line – Telephone 1300 657 000
- This line is available 24 hours per day, 7 days per week
- This is the line to call to report any service faults, watermain breaks, leaks, sewer faults, etc.
Face to Face Customer Centres
Newcastle Customer Centre
- 36 Honeysuckle Drive, Newcastle NSW 2300
- Open Monday to Friday from 9am to 5pm (excluding public holidays)
Lake Macquarie Customer Centre
- 128 Main Road, Speers Point NSW 2284
- Located within the Lake Macquarie City Council Chambers
- Open Monday to Friday from 9am to 4.30 pm (excluding public holidays)
Maitland Customer Centre
- 285 High Street, Maitland NSW 2320
- Located within the Maitland City Council Chambers
- Open Monday to Friday from 9am to 4.30 pm (excluding public holidays)
Email Enquiries
enquiries@hunterwater.com.au
Mailing Directly to Hunter Water
Address all mail to:
Hunter Water Corporation
PO Box 5171
HUNTER REGIONAL MAIL CENTRE NSW 2310