Our Achievements

Hunter Water is proud of maintaining its strong and committed performance while providing the people of the Lower Hunter with high quality water and sewerage services. Here are a number of our recent achievements:

• We achieved licence compliance with the major elements of the Operating Licence (water quality, pressure and sewage overflows).    Performance on the water continuity parameter was trending to be our best ever result until the June long weekend when extreme storms and flooding caused extensive power interruptions that impacted on our ability to maintain supply to about 6000 properties.

• An Australian record Horizontal Directional Drilled pipeline was constructed under the Merewether Hills as part of the work to upgrade the Newcastle wastewater transportation system.

• The NSW Independent Pricing and Regulatory Tribunal (IPART) publicly reviewed the performance of the Corporation’s Operating Licence in order to recommend to the Government the terms for a new licence to apply from 1 July 2007. 

• Results from the Customer Perception Survey again indicated that Hunter Water's customer have a very high level of satisfaction with the Corporation.

• Hunter Water continued to pursue opportunities to increase levels of recycling, with approval given to provide recycled water to new residential developments at Cooranbong North and Gillieston Heights. These dual reticulation schemes and are an innovative and environmentally conscious way to value water as a precious resource.

• Work commenced on the major upgrade of the Belmont Wastewater Treatment Works – at a cost of $22 million.  This upgrade will increase capacity from a population of 85,000 to 110,000 to cater for growth in the catchment.